Skip to content

Cart

Your cart is empty

Shipping & Delivery

Shipping

We aim to ship all orders within one working day. During peak periods, it may take up to two days. Transit times displayed below are in addition to this processing time.

Zone

Shipping

Cost

Estimated delivery

Free Shipping

The Netherlands

PostNL

€ 5

1-2 business days

Orders > € 150

Belgium, France, Germany & Luxembourg

UPS Standard
UPS Express Saver

€ 10
€ 15

1-3 business days
1-2 business days

Orders > € 250

Europe Zone 1

UPS Standard
UPS Express Saver

€ 15
€ 25

2-4 business days
1-2 business days

Orders > € 250

Europe Zone 2

UPS Standard
UPS Express Saver

€ 20
€ 30

2-5 business days
1-2 business days

Orders > € 350

Rest of Europe & North America

DHL Express

€ 25,-

1-2 business days

Orders > € 350

Rest of the World

DHL Express

€ 30,-

2-4 business days

Orders > € 350

Once your order ships, you should receive shipping confirmation. If it's been more than three business days and you haven't received tracking information, feel free to email us at customercare@besnard.co to make sure your order is on its way. Business days are Monday to Friday. Weekends and Bank holidays are excluded. Orders placed on a weekend or bank holiday day will be collected on the next business day.

Zones

Zone

Countries

Europe Zone 1

Austria, Denmark, Finland, Ireland, Italy, Monaco, Portugal, Spain, Sweden & United Kingdom

Europe Zone 2

Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia & Slovenia

Rest of Europe & North America

Albania, Andorra, Bosnia and Herzegovina, Canada, Gibraltar, Guernsey, Iceland, Jersey, Kosovo, Liechtenstein, Mexico, Montenegro, North Macedonia, Norway, San Marino, Serbia, Switzerland, Turkey, Ukraine & United States

 

Rest of the World

Australia, Canada, China, Cyprus, Hong Kong, Japan, Malta, Malaysia, Mexico, New Zealand, Norway, Singapore, South Korea, Switzerland & Taiwan

Taxes & Duties

European Union

Orders shipped within the European Union are subject to the VAT rate of the destination country, in compliance with EU regulations as of 1 July 2021.

United Kingdom

For orders up to £135 shipped to the United Kingdom, VAT is included in the checkout total, and no additional VAT is required upon import. For orders exceeding £135 shipped to the UK, VAT is excluded at checkout. Customers are responsible for paying the applicable VAT upon importing goods into the UK.

Outside the European Union

Orders shipped to countries outside the European Union are excluded from VAT. Please note that on orders outside the EU, we cannot guarantee that all customs duties and local taxes are included. Customs duties and/or local taxes are the buyer’s responsibility.

If you choose not to accept the duties or taxes after your package has left our premises, and the package is returned to us, you will be liable for all direct costs we incur. These costs may include, but are not limited to, packaging, shipping, local VAT, and duties. Such costs will be deducted from the refund.

For certainty regarding your country's duties and taxes, we recommend contacting your local customs bureau directly. Please ensure awareness of local taxes and duties before ordering from our site.